Our guarantee
Warranty Policy
Every repair we perform is backed by a lifetime warranty on parts and workmanship. Here's exactly what that covers.
What Is Covered
Tech Savior's lifetime warranty covers:
- The replacement parts we install during your repair
- The workmanship of the repair itself
If a covered part fails or a repair defect is discovered at any time after service, we will repair or replace it at no charge.
What Is Not Covered
The warranty does not cover:
- Damage unrelated to the original repair
- Physical damage caused by drops, impacts, or cracks after the repair
- Liquid or water damage occurring after the repair
- Damage caused by misuse, unauthorized modifications, or third-party repairs
- Normal wear and tear
- Pre-existing conditions not addressed in the original repair
How to Make a Warranty Claim
If you believe your repair is covered under warranty, contact us:
- Visit us in store at 4220 E Lancaster Ave, Fort Worth, TX 76103
- Call us at (945) 342-2339
- Start a mail-in warranty repair at our mail-in repair page
We will evaluate the device and, if the issue is covered, perform the warranty repair at no cost to you including return shipping for mail-in claims.
Buying a device instead?
Devices purchased from our devices for sale listings are covered by a separate 90-day device purchase warranty, not the repair warranty described above.
Questions
If you have questions about your warranty, reach out to us at the store or by phone. We're happy to help.