Buying a device?

Device Purchase Warranty

Every device we sell — in store or shipped — is backed by a 90-day warranty. Here's exactly what that covers.

This warranty applies only to devices bought through our devices for sale listings. It is separate from — and works differently than — the lifetime warranty we offer on repairs.

What Is Covered

For 90 days from your purchase date, we cover:

  • Pre-existing hardware defects present at the time of sale
  • Functional malfunctions not caused by the buyer, such as a component failing under normal use

If a covered issue is discovered within 90 days of purchase, we will repair, replace, or refund the device at our discretion.

What Is Not Covered

This warranty does not cover:

  • Physical damage caused by drops, impacts, or cracks after purchase
  • Liquid or water damage occurring after purchase
  • Damage caused by misuse, unauthorized modifications, or third-party repairs
  • Normal wear and tear
  • Cosmetic issues disclosed in the listing at time of purchase

How to Make a Warranty Claim

If you believe your device purchase is covered under this warranty, contact us within 90 days of your purchase date:

We will evaluate the device and, if the issue is covered, repair, replace, or refund it — including return shipping for mail-in claims.

Questions

If you have questions about a device purchase warranty, reach out to us at the store or by phone. We're happy to help.